Politique de confidentialité

At LAS CALAS PREMIUM HOMES, we are committed to protecting the privacy of our clients, owners, and users.

This Privacy Policy explains how we collect, use, and protect personal data when you use our vacation rental management services or browse our website www.lascalas.eu

1. Data Controller: Guiomar Iñiguez Abeledo NIF: [33320658Y] Address: [Flores 30 1º C Lugo] Contact Email: [info@lascalas.eu] Telephone: [665646948]

2. Data We Collect: We collect the following types of personal data:

2.1. Data Provided Directly by the User: First and Last Name, Identity Document (DNI, NIE, or Passport), Contact Telephone Number, Email Address, Postal Address, Payment and Billing Information, Data Necessary to Manage Bookings or Contracts

2.2. Data obtained automatically: IP address, browsing data, cookies and analytics, information from the device you are using to access the site

2.3. Third-party data: Booking platforms (Airbnb, Booking.com, Vrbo, etc.), partner agencies

3. Purpose of processing: We process data to: Manage bookings and vacation rental agreements; carry out necessary communications (confirmations, issues, check-in, check-out); billing and collections; comply with legal obligations (traveler information, tax regulations, etc.); provide customer service; send commercial offers related to our services (only with consent); ensure security and fraud prevention; and improve the user experience and browsing on our website

4. Legal basis for processing: The processing of your data is based on: Performance of a contract (bookings, management agreements, billing); user consent (sending commercial communications or use of non-essential cookies); compliance with legal obligations; and legitimate interest (security, basic analytics, service improvement)

5. Data Recipients We may share your data with: Booking platforms Cleaning, maintenance, or other necessary service providers Law enforcement agencies (legal obligation, traveler information) Tax and accounting advisors Technology providers (hosting, management software, email marketing) Public administrations when required We never sell your data to third parties.

6. International Transfers If we use providers outside the European Economic Area, we guarantee their compliance through: Standard Contractual Clauses (SCCs) Providers certified under appropriate data protection frameworks

7. Data Retention Period We will retain your data: For as long as a contractual or commercial relationship exists For the legally required periods (tax, accounting, or security) Until you withdraw your consent (in the case of marketing communications)

8. User Rights You can exercise your rights at any time: Access Rectification Erasure Objection Restriction of processing Portability Withdrawal of consent By sending an email to: [email] You can also file a complaint with the Spanish Data Protection Agency (AEPD).

9. Data Security We implement technical and organizational measures to guarantee the confidentiality, integrity, and security of information, including: Communication encryption (SSL), access control, internal data protection protocols, and secure servers.

10. Use of Cookies We use our own and third-party cookies for technical, analytical, and advertising purposes.

11. Policy Changes We reserve the right to modify this Privacy Policy at any time. The updated version will always be available at www.lascalas.eu